Village of Glendale Heights - Administrative Services

Business Licenses

All businesses are required to have a Village of Glendale Heights business license to operate in the Village of Glendale Heights. The business license is issued annually and is valid from January 1 through December 31. Vending or coin-operated machines also need to be licensed.

The annual license fee is determined upon the gross square footage area of business including basement, mezzanines, storage areas and accessory buildings. Certain professional offices such as architects and engineers, attorneys at law, insurance brokers, real estate brokers, physicians and dentists are exempt from the licensing fee but still must register.

If you are considering the Village of Glendale Heights as home for your business, please contact Community Development at 630.260.6030 for more information on how to begin the business licensing process or visit Community Development.

The Village is implementing a new online licensing system called Cloudpermit. New and Renewals follow the same Cloudpermit process. The Village's New Business Packet contains important information about the process and can be used to assist with the Cloudpermit New Business application submission. Cloudpermit form information is based on the packet. New businesses will be required to create a Cloudpermit account and make application using the system. Business license renewals are due no later than December 31st.

If you have not received your business license renewal form by end of November or have further questions regarding the renewal process, please contact the Community Development Department at 630.260.6030. Questions and inquiries can also be made by sending an email to businesslic@glendaleheights.org.

Renewal Notice Recipients

NOTICE: Community Development Cloudpermit Online Business Licensing

General Business License/Home Occupation/Ice Cream-Mobile Vender/Waste Disposal

Cloudpermit - Log In

(Use this Log In link. If searching the Internet for Cloudpermit do not sign into the Cloudpermit training version.)

All applications to license Business properties are required to utilized the Village's Cloudpermit Online Business Licensing system.

Existing Business licensed properties renewing in Cloudpermit will be receiving an annual renewal emailing sent via Cloudpermit. Those receiving renewal notices can begin applying in Cloudpermit upon receipt. New businesses will establish an Cloudpermit account and create their business record. Payments are submitted via CloudPermit or directly to Community Development. REMINDER: Do not make online payments for licensing using other Village online systems, such as Lock Box or the PO Box for Lock Box payments.

Here is a link to presentations to assist with the online new application and renewal:

Cloudpermit Business License Customer Registration and Application Guide

Cloudpermit Business License Renewal Guide

DO NOT SEND BUSNESS LICENSE APPLICATIONS VIA THE BUSINESSLIC@GLENDALEHEIGHTS.ORG EMAIL. IT WILL BE RETURNED WITH NOTIFICATION TO SUBMIT USING THE CLOUDPERMIT SYSTEM.

Here is the basic outline of the Cloudpermit online process.

The Business License Renewal notices will be emailed in October with a link to use the online system to renew. See License Renewal Guide presentation above for assistance.

Cloudpermit will allow applicants to apply, view, update, renew, pay and communicate with Community Development online regarding their individual business properties.
The system will eliminate the annual mailing of notices, while improving reminder notification of a pending renewal period by sending automated email notices.

Applicants will log into existing accounts, or create a Cloudpermit account for new businesses, at the login/create account page to start. See the Customer Registration Guide above for assistance for new business application.

The system browser address link will be provided in the renewal notification emailing, as well as available on the Community Development Business Licensing webpage, or click here.Cloudpermit - Log In

If searching the web for the link, the address is us.cloudpermit.com. Do not sign into the Cloudpermit training site log in.

Applicants will follow the prompts in the "Create Account" steps for new businesses.
The user account will be the base account for Cloudpermit activities.

Step One: New Business.

Once an account is established, follow the prompts to "Create Your First Application".

Select the State (Illinois) and City (Glendale Heights).
Choose a Category or type of business application (General Business License unless otherwise indicated, i.e., Ice Cream Truck, Waste Disposal).
Check the Cloudpermit "Good to Know" information for your Category before proceeding to ensure using the correct license application.
Choose a "Work Type" of New for new business.

Enter the property address to be licensed.
Enter required "Party Role" applicant and business information.
Complete the Application Forms (fillable form formatted based on the traditional paper application form)
Attach any needed information based on the submission.

The base application will not typically require an attachment.
If needed, attachment files are easily dropped into a property record while using Cloudpermit.

Follow the prompts to sign and submit an application for the first step in the licensing process.

Once established, renewal will require existing records to be reviewed and updated each year.

Go to Step Two to continue for New Businesses application.

Step One: Renewal Existing Cloudpermit Licensed Business:

Review the Cloudpermit Business License Renewal Guide.
Monitor your Cloudpermit registered account email in October for the renewal notice.
Once you have received your emailed renewal reminder, click the link to Renew.

You will be directed to sign into your Cloudpermit account.
Once signed in, you will be directed to the business related to that renewal reminder.
Select the "Renew" button in the upper right area of the workspace page.
Review the required sections; Parties, Applications, Attachments, and update the required form fields. Some information will need to filled in each year to ensure updated information is provided.
The "Task" bar in the workspace will let you know when you have renewal tasks completed, allowing you to move to the next step.
Once updating is complete, check your submission, and select the "Sign Off on Application" button.
The renewal will be sent to Community Development via Cloudpermit for the next step in the process to receive your renewed license.

Go to Step Two to continue for renewal application process.

Step Two: Staff Review of applications submitted for New or Renewal

The application will be sent via Cloudpermit to Community Development for staff to review for completeness.
Once approved, notification and invoice will be sent via Cloudpermit that the license fee payment.
Unapproved applications will result in email notification that the submittal must be updated, attachments may be required and resubmitted via Cloudpermit.

Staff notification of "Need for Changes" will include requirements to be completed before the license can be issued.

Step Three: Payment and issuance of the license

Online payment will be available in Cloudpermit through a link to the authorized payment processing service.

Applicants will be redirected to the "Converge" online payment service website to pay and then be returned to Cloudpermit.
There is a 3% service charge.

Upon online payment, an email notification will be sent from Cloudpermit with a copy of the Business License as an attachment.

Online payment receipt and delivery of the license will take place promptly.
Using the online method, once the application has been approved in the review step, will speed up completion of the renewal process resulting in applicants getting quick access to their license.

Non-online payments can be submitted; however:

A Cloudpermit account and license application must be established in Cloudpermit by an applicant to make payment.

Non-online Payments/Checks must include the business property address, license application number designated in Cloudpermit for submitted applications and a completed application print out to ensure funds are applied appropriately.
Community Development staff will provide assistance as needed.
If mailing a check for payment, include the required information above and ensure envelopes specify "To the attention of Community Development Business Licensing".
Do not make online payments for licensing using other Village online systems, such as Lock Box or the PO Box for Lock Box payments. Errors in the payment process could result in penalties.

Step three is payment and issuance of the license.

Online payment will be available in Cloudpermit through a link to the authorized payment processing service.

Applicants will be redirected to the "Converge" online payment service website to pay and then returned to Cloudpermit.
There is a 3% service charge.

Upon online payment, notification that the Business License is issued will be emailed from Cloudpermit with a copy of the Business License as an attachment.

Online payment receipt and delivery of the license will take place promptly.
Using the online method, once the application has been approved in the review step, will speed up completion of the renewal process resulting in applicants getting quick access to their license.

Non-online payments can be submitted; however:

A Cloudpermit account and license application must be established in Cloudpermit by an applicant to make payment.

Non-online Payments/Checks must include the business property address, license application number designated in Cloudpermit for submitted applications and completed application print out to ensure funds are applied appropriately.
Community Development staff will provide assistance as needed.
If mailing a check business licensing payment, include the required information above and ensure envelopes specify to the attention of "Business Licensing".
Do not make online payments for licensing using other Village online systems, such as Lock Box or the PO Box for Lock Box payments. Errors in the payment process could result in penalties.

Step Four: Scheduling inspections for New Business License Application

Note: Not a typical requirement for renewals.
Prior to issuance of a new Business License there are inspections required before a business can be approved for the license and occupancy.
Staff will work with new businesses applying for the first time, maintaining communication throughout the application process.

Should you have questions, please contact Community Development at 630.260.6030.