300 Civic Center Plaza
Glendale Heights, IL 60139
630.260.6010
Utility Billing Supervisor: Theresa Morton

The Water Billing Division is open Monday – Friday 8:00 am to 4:30 pm, and for your convenience Thursdays 8:00 am to 7:00 pm. To reach the Water Billing Division, please call at 630.260.6010, or email us click here.

A Deposit of $75.00 is required with a completed Water Deposit Application to turn-on your water service with the Village of Glendale Heights.
Water Deposit Application (pdf)

Water Bill Payment Drop Box: For your convenience, a payment drop box is available at the turnabout located near the Sports Hub building of the Civic Center Complex. The drop box is silver and identified for water bill and parking ticket payments.

Water & Sewer Rate Increase

In April 2009, the Village implemented a water and sewer rate structure to adequately cover the costs of providing water and sewer services to our community. To minimize the initial increase in your bill, the new rate structure included three levels to bring the rates into alignment with the costs of the Village. On May 1, 2010, the Village implemented the third level of the rate schedule for the usage period of mid-May to mid-June including an increase of 44¢ per thousand gallons for residential sewer volume service charges. The cost of water will be charged equal, without profit, the water and pipeline cost paid to the DuPage Water Commission resulting in an increase per thousand gallons of 39¢ for all customers.

The actual increase to your Village water bill became effective on your July 1, 2010 bill.

What can customers do if they are experiencing financial difficulty and are unable to pay their bill?

Most importantly and to avoid additional cost in late fees and the potential of service disconnection, do not ignore your bill. The Village will make payment arrangements for past due balances. If you have any questions regarding payment arrangements, please contact our Water Billing Department at 630.260.6010.

Where can I pay my Water Bill?

Your water bill may be paid conveniently (24 hours/7 days a week) online using your credit card by clicking here to go to the on-line water billing site, or you may deposit your bill in the Payment Drop Box (located at the turnabout near the Sports Hub  building of the Civic Center Complex); or it may be mailed to: (Attn: Water Billing at the Village Hall 300 Civic Center Plaza; Glendale Heights, IL 60139); or made in person at the Village Hall during regular business hours (M, T, W & F, 8 am-4:30 pm; Thurs, 8 am-7 pm).

Mail to: Village of Glendale Heights – Water Billing
300 Civic Center Plaza
Glendale Heights, IL 60139

How to Read Your Water Bill

(To download a pdf, click here.)

Water Conservation

Here are a few tips to conserve water usage:

• Turn off the water while brushing your teeth. You conserve up to 9 gallons of water per brushing.
• Toilets use 5-7 gallons with each flush. Install a displacement device to conserve water. This is as simple as placing a plastic bottle filled with water in the tank. This will conserve about 1-2 gallons per flush.
• Check for leaks and fix them immediately. A small leak can waste a lot of water and cost you money.
• Wash only full loads of dishes and clothes.
• Take a short shower instead of a bath. This saves about 15 gallons.
• Keep a pitcher of water in the refrigerator instead of running the tap until water is cold. This simple step saves about two gallons per glass.